Introduction

Digidev Media FZCO (the “Company”) is committed to protecting and respecting your privacy. This notice, together with our Terms of Use and any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. By visiting the Company’s website, you are accepting and consenting to the practices described in this notice.

This policy applies to:

  • The website/portal features and services provided when you visit the Company’s websites.
  • Your use of the Company’s services.
  • Your use of software, including terminals, mobile and desktop applications provided by the Company.
  • Communications between you and the Company, including email, SMS, telephone, web chat, and other electronic messaging services.
Information We May Collect from You

We may collect and process various types of personal data about you, including but not limited to:

  • Personal Identification Information: such as your name, email address, phone number, and physical address.
  • Financial Data: such as payment card details, bank account numbers, or transaction information.
  • Usage Information: such as how you interact with our website, including IP address, browser type, and browsing patterns.
  • Technical Data: including your device's IP address, operating system, and browser type, collected through cookies or other tracking technologies.
How We Collect Information

We collect personal data in various ways, including:

  • Direct Interactions: You may provide data by filling in forms on our website, corresponding with us by phone, email, or using our customer service.
  • Automated Technologies: Data is automatically collected when you interact with our website using cookies or other tracking technologies.
  • Third Parties: We may receive personal data about you from third parties, such as business partners and public databases.
Why the Information Is Collected and How It Will Be Used

We collect personal information for a variety of purposes, including:

  • To Provide Services: Personal data helps us provide the products and services you request.
  • Customer Communication: To notify you about changes to our products, services, and policies.
  • Marketing Purposes: We may use your data to provide information on products similar to those you have purchased or expressed interest in.
  • Fraud Prevention and Security: Your data may be used for identity and security validation checks, fraud detection, and monitoring, including sharing relevant personal data with third parties to conduct these checks.
  • Legal and Regulatory Compliance: To comply with legal and regulatory obligations.
  • Customer Support: To manage and respond to your inquiries and provide customer service.
Disclosure of Your Information

We will not disclose your personal data to third parties except as described in this notice. However, we may share your data in the following scenarios:

  • With Third Parties for Service Delivery: We may share your data with third-party service providers working on our behalf to provide services such as payment processing, fraud detection, and data storage.
  • With Business Partners: We may share data with business partners who offer products or services related to your needs.
  • Legal Requirements: We may disclose your data if required to do so by law or to protect the rights, property, or safety of Digidev Media FZCO, our customers, or others.
Security of Your Data

We use industry-standard security measures, such as SSL encryption, to ensure that your personal data is protected from unauthorised access, disclosure, or misuse. While we strive to protect your information, no data transmission over the internet can be entirely secure. You acknowledge that any data transmission is at your own risk, but we take reasonable steps to protect your data once it is received.

Our data protection measures include:

  • Encryption: We use SSL encryption to secure online transmissions of sensitive data.
  • Access Control: We limit access to your personal data to authorised employees, agents, and third parties who need it to provide services.
  • Data Audits and Monitoring: We conduct regular security audits to ensure the ongoing integrity and safety of your data.
Data Storage Practices

The personal data we collect may be transferred to, stored in, and processed in locations outside of your home country or jurisdiction. By submitting your personal data, you agree to this transfer, storage, or processing. We ensure that all transfers of data are compliant with applicable data protection laws and that appropriate safeguards are in place to protect your personal data.

We store personal data only as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory obligations. When your data is no longer required, we will securely delete or anonymise it.

Contact Us

For any questions or more information pertaining to this Privacy Policy, please contact us at:

  • Digidev Media FZCO
  • information@digidevmedia.com
  • A1-3641379065, IFZA Business Park, DDP, 11689-001, Dubai, United Arab Emirates
Changes to Our Privacy Policy

Any changes we may make to this privacy notice in the future will be posted on this page and, where appropriate, notified to you by email. We encourage you to check back regularly to stay informed of any updates.